Privacy Policy
Last updated: September 25, 2026
Connell's Dog Training LLC takes your privacy seriously. This document explains what information this website collects, how it's used, and who it's shared with — in plain English.
Information Collected Automatically
Like most websites, this site uses cookies to gather analytics. This includes your IP address at the time of access, the pages you visit, how long you spend on them, your approximate country, and your device type. Connell's Dog Training LLC uses this aggregated information to understand what's relevant to visitors and improve site content. Cookies also keep you logged into any account you've created. You may block or delete cookies in your browser at any time, and you can mask your IP address using a VPN or Tor.
This website is hosted by Squarespace, Inc. Squarespace hosts and serves the site, and maintains server logs as part of its normal operations.
Information You Provide Through Scheduling and Payments
Online booking is handled through Squarespace Scheduling, and payments are processed by Square, Inc. When you book a session, the information you provide — your name, contact information, your dog's details, and your payment information — is transmitted to and handled by these services under their own privacy policies and security standards. Your payment details are processed by Square and are not stored by Connell's Dog Training LLC.
Booking a session constitutes your consent to this processing.
Client Records
Connell's Dog Training LLC maintains only what's necessary to run your dog's training: scheduling history, vaccination records (Rabies, DHPP, and Bordetella), training notes, and invoices. Veterinary documents submitted as proof of vaccination may include your name and address as printed by your veterinarian.
Records are kept confidential, are never sold, and are not shared with third parties except as required to process payments and bookings, or as required by law.
Record Retention
Client records — including training notes, transcripts, scheduling history, and vaccination records — are retained for seven years after your final session. After this period, records may be deleted or destroyed.
Email Communications
Any email address you submit is used for Connell's Dog Training LLC business only — scheduling, invoices, and responses to your inquiries. If you'd rather not be contacted, you may unsubscribe at any time by replying with the word "UNSUBSCRIBE" in the subject line or using the "Unsubscribe" link at the bottom of the page. You will still receive mandatory scheduling notices and invoices for your lessons.
Your Rights
You may request a copy of the personal information Connell's Dog Training LLC holds about you, ask for it to be corrected, or request deletion (subject to the retention periods described above for financial and legal reasons). Requests are honored promptly.
Contact
Questions or concerns about this policy, or requests regarding your information, you may contact Matthew Connell directly here.